Support packages & services
Varibill has various methods through which we support our clients.
Our office hours: Monday – Friday (Excluding Public Holidays) 07:00 – 16:00 (SAST).
SUPPORT PACKAGES
Essential (Included in
License Fee)
What's Included:
- Knowledgebase
- Community forum.
Business
What's Included:
- Essential support.
- Maintenance of Source Collectors developed by Varibill.
- Advisory services.
Billing as a Service*
What's Included:
- Business support
- Varibill account management (create, read, update and delete of data).
- Export and import of data in your Varibill account.
- The analysis, take-on and validation of data from external sources that needs to be imported into your Varibill account.
- Perform billing validation and invoice processing on your behalf.
- Post invoices to the accounting system on your behalf.
- Email invoices to clients on your behalf.
BILLING AS A SERVICE
With Varibill BaaS your invoicing process is operated and maintained by Varibill offering a turnkey solution to your entire billing process.
What are the benefits:
- Reduce the large upfront CAPEX investment traditionally required with on-site billing systems and resources.
- Reduce the reliance on in-house expertise required to maintain the life-cycle of the billing process.
- Better focus on your core business, resulting in improved products and services; and better client life cycle management.
